Privacy Policy

Your privacy is important to us. Learn how SoulBot3D collects, uses, and protects your personal information.

Last Updated: December 1, 2023

Introduction

Welcome to SoulBot3D. We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered learning platform.

By using SoulBot3D, you agree to the collection and use of information in accordance with this policy. We may update this policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Profile Information: Optional information you provide, such as profile picture, learning preferences, and educational background.
  • Payment Information: If you purchase premium features, we collect billing information through secure payment processors.

Usage Data

  • Learning Progress: Information about your progress, completed modules, quiz scores, and time spent on different activities.
  • Technical Information: Device information, IP address, browser type, and operating system.
  • Interaction Data: How you interact with our AI tutor, 3D environments, and learning materials.

Note: We do not collect sensitive personal information such as race, religion, or political opinions unless voluntarily provided for personalized learning experiences.

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our learning platform
  • To personalize your learning experience and adapt content to your needs
  • To process payments and manage your subscription
  • To communicate with you about updates, security alerts, and support messages
  • To improve our AI algorithms and learning content
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our platform, such as hosting providers, payment processors, and analytics services.
  • Legal Requirements